Specified Commercial Transactions Act notice

Seller

T Experience LLC (Tエクスペリエンス合同会社)

Corporate number

8060003005446

Representative

Disclosed without delay upon request. Email ops@vortar.jp to request it.

Address

Disclosed without delay upon request

Phone number

Disclosed without delay upon request. We accept inquiries by email.

Email

Prices

Prices of each plan and individual in-app item are shown, including tax, in the Pricing section of this site and in the app (Terms of Service Article 7).

Charges other than the price

Data charges needed to download and use the app are paid by the user.

Payment method

Payment through the billing system of the app store you got the app from (Google Play or the App Store).

Time of payment

You are charged when the purchase is completed. Subscriptions renew automatically at the end of each period unless cancelled, and are charged on each renewal date.

When the service is provided

Available immediately after the purchase is completed.

Cancellation

You can cancel at any time from the account settings of the app store you purchased from (Google Play “Subscriptions”, or on iPhone [Settings] → [your name] → [Subscriptions]). Uninstalling the app does not cancel your subscription. After cancelling, you can use the paid plan until the end of the period you have paid for. Cancelling an annual plan midway does not give a prorated refund for the remaining period.

Refunds

We are not a party to the payment, so whether a refund is possible and how to request it follow the rules of the app store you purchased from. If you bought on Google Play, apply to Google Play; if you bought on the App Store, apply to Apple (“Report a Problem” reportaproblem.apple.com). If you could not use paid features for reasons for which we are responsible, see Terms of Service 7-6. Individual in-app items, as a rule, cannot be cancelled after purchase. How prepaid amounts (3-month plans, annual plans and Founding Member) are handled if the Service ends is set out in Terms of Service 7-8.

System requirements

Listed on each app store page.

Conditions of use

Not available to anyone under 18. Other conditions of use follow the Terms of Service.